Terms of service


By accessing the website at http://ca.tc, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.


CA Train Company belongs to SHE Travelling Consultants S.L (“SHE Travelling Consultants,” “we,” “us,” “company,”“our”) and provides Japan Rail Pass bookings and related travel services to you in part through its website located at ca.tc (the “Websites”) and through its mobile applications (collectively, such services and applications, including any new features, and the Sites, the “Service(s)”), subject to the following Terms of Service (as amended from time to time, the “Terms of Service”). We reserve the right, at our sole discretion, to change or modify portions of these Terms of Service at any time. Any such changes will become effective no earlier than fourteen (14) days after they are posted, except that changes addressing new functions of the Services or changes made for legal reasons will be effective immediately.


You are solely responsible for all materials (“content”) that you upload, post, publish or display via the website. You agree not to use the Service in any unlawful manner (including without limitation in violation of any data, privacy or export control laws) or in any manner that interferes with or disrupts the integrity or performance of the Service or its components, or modify, adapt or hack the Service to, or otherwise attempt to gain unauthorized access to the Service or its related systems or networks. 

When we send you your Japan Rail Pass, it is important that you immediately verify that all the document information is correct. Company is not responsible for clients who fail to check the information prior to arrival.



All payments must be made at the time of order. Once you have successfully completed your payment, we will start the delivery process.


All listed prices on this website are being converted from Japanese Yen. Depending on the exchange rate at the moment of purchase, the purchase final price may change. If there are any unexpected/unforeseeable changes to the currency rate, we will not be liable for this, nor for any unexpected price variations consequence of the rate change.

Card Payment

We don’t store any card data. We use third-party payment gateways to process your payments. Please, make sure you are providing us with a reliable payment method.


If your order has not shipped, we can process a refund. There will be a $9,95 bank refund fee.

If you order has been shipped, we will not be able to process a refund.

Address Changes

If change your delivery address you will need to contact our support team. There is a $5.95 surcharge for delivery address changes.


You expressly understand and agree that company will not be liable for any indirect, incidental, special, consequential, exemplary damages, or damages for loss of profits including but not limited to, damages for loss of goodwill, use, data or other intangible losses, whether based on contract, tort, negligence, strict liability or otherwise, resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; or (v) any other matter relating to the service. in no event will document advisor’s total liability to you for all damages, losses or causes of action exceed one hundred dollars ($100). some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. accordingly, some of the above limitations set forth above may not apply to you. if you are dissatisfied with any portion of the service or with these terms of service, your sole and exclusive remedy is to discontinue use of the service.


At company’s or your election, all disputes, claims, or controversies arising out of or relating to the Terms of Service or the Service that are not resolved by agreement may be resolved by binding arbitration. The parties agree to submit the resolution of all disputes arising from or in relation to this contract to the decision of a single arbitrator designated by common agreement of the parties. In case of failure to agree, an arbitrator will be designated by the competent judicial authority. The parties further agree to comply fully with the arbitral decision rendered. The arbitration will be in Madrid, Spain, and in conformity with the Spanish Arbitration Law 60/2003 of 23 December